Additional security services are available to ensure the highest level of safety and security for cruise vessels, passengers, and crew. Solutions include manpower and equipment to meet the unique needs of each vessel. This service requires a minimum of 48 hours in advance for each request.
Efficient bunkering services are provided, handling the logistics of loading and distributing fuel among available shipboard tanks for a smooth and timely refueling process. Available upon request.
Passengers and crew embarking or disembarking from a cruise in Tarragona will check in directly at the terminal.
The Tarragona Customs Department offers 24 hour 365 days a year customs clearance and support services.
Professional diving services include inspections, surveys, and cleaning to maintain your ship’s optimal condition. Experienced divers ensure thorough and reliable underwater maintenance. Available upon request.
Water bunkering services, typically performed landside via shore connection, ensure a consistent supply of fresh water. These services are reliable and efficiently managed to meet your needs. Available upon request through your port agent.
Ground services are available for passengers on behalf of cruise lines, including terminal staffing (check-in/directionals), signage arrangements, check-in services, luggage management, passenger services (transfers & hotel arrangements), holding locations, hotel representatives, and airport representatives.
Adherence to the highest international standards set by the ISPS Code ensures comprehensive security measures are available to protect ships and port facilities from security-related risks.
Highly trained K9 units are available as an essential part of the security team. These specialized dogs detect explosives, narcotics, and other contraband, providing an additional layer of security and peace of mind. This on-demand service requires 72 hours prior notice.
Experienced mooring dock agents assist in berthing and securing the ship along the assigned berth.
Advanced luggage screening processes are available, ensuring all baggage is thoroughly inspected for prohibited items and maintaining a safe and secure environment for passengers and crew members.
MARPOL-compliant services include waste reception, disposal, sewage treatment, and hazardous waste discharge. International standards ensure safe and environmentally friendly waste handling. Available upon request.
Metal detectors are available to detect any unauthorized metallic objects, providing an essential layer of security to safeguard passengers, crew, and port staff.
Latest technology and procedures are used in our passenger screening services, ensuring that all individuals embarking are securely and efficiently screened.
Supporting ships with the navigation of vessels, pilots act as advisors to the master of the vessel and experts on local waters and navigation. Mandatory service.
The Harbour Police provides security services 365 days a year, operating from a nearby station within the Port premises. Tarragona Immigration officers are also stationed nearby, offering 24/7 assistance and support.
OPRC& HNS – Established measures are in place for dealing with pollution incidents, protecting the terminal facility and cooperating with national and international regulations.
Port agency services are available, including cruise line representation and administrative formalities, coordination of marine & port services (mooring, pilots, towage, Marpol, provisioning), crew services (visa, transfers & hotel arrangements), and medical service
Provisions supply services include food, water, medical supplies, and safety equipment are available upon request.
Stevedoring services cover the loading and unloading of cargo to and from ships. Efficient and safe cargo handling supports the smooth operation of the vessel. Available upon request.
A variety of technical equipment rentals is available to support ship operations, including Cherry Pickers, Cranes, Forklifts, Bobcats with Shovels, Manual Pallet Trucks, Mobile Cranes, and Electric Pallet Trucks. Available upon request.
Towage service is available upon request. The Towboat has a capacity to handle up to 67 tons of bollard pull.
Waste treatment services minimize environmental impact and comply with legislative requirements. Waste is managed effectively, with meticulous record-keeping. Available upon request.
Guest Services 
Crew Services